Services and Support

Committed to serving you with the best possible support for all our Ready Credit Solutions.

Whether you’re using your ReadyCARD® for purchases, managing your card, or exploring our cash-to-card kiosks, we’re here to ensure a seamless experience. Explore our FAQs below, or Contact Us for additional support.

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Ready Credit ReadyCARD®

Airport Purchase: You can use your ReadyCARD® at any location that accepts Visa. You can also use your ReadyCARD® at any location that accepts Mastercard. Note that some countries do not allow the use of ReadyCARDs.

Venue Purchase: You can use your ReadyCARD® at any location that accepts Visa. You can also use your ReadyCARD® at any location that accepts Mastercard.  Swipe your card, sign for your transaction, or use your four-digit PIN to complete the transaction.

Use your card as you would any debit or credit card.

Call the number on the back of your ReadyCARD® and follow the instructions.

Please note:
ReadyCARDs prohibit cash withdrawals from ATMs and point-of-sale terminals.
ReadyCARDs prohibit wire transfer transactions or recurring payments, and cannot be used in applications like PayPal, Venmo, or CashApp.

ReadyCARDs are not reloadable, and funds cannot be added via ATM, bank transfer, or wire transfer. To continue using ReadyCARD® for your digital payment needs, please purchase a new card from a ReadySTATION® kiosk.

ReadyCARD® cannot be canceled, and there are no refunds for the remaining balance on the card. You can continue to use your ReadyCARD® at any location that accepts Visa by swiping your card, signing for your transaction, or using your four-digit PIN. The same applies for Mastercard – swipe your card, sign for your transaction or use your four-digit PIN at any location that accepts Mastercard.

If you suspect a fraudulent charge, call the number on the back of the card and follow the instructions.

Visit the CARDHOLDER AGREEMENTS section and select the Agreement for your ReadyCARD® to view the complete list of fees.

Common reasons for a declined card include:

  • Insufficient funds on the card
  • Pending previous transactions
  • Additional holds by merchants (e.g., gas stations, hotels)

If your card is declined, please ensure there are sufficient funds and that no pending transactions are affecting the balance.

Ready Credit Cash-to-Card Kiosks

Ready Credit cash-to-card kiosks, called a ReadySTATION®, are self-service machines that allow users to convert cash into a prepaid debit card, quickly enabling digital transactions and reducing the need for cash handling.

  1. Insert cash into the kiosk.
  2. Follow the on-screen instructions to load the cash onto a prepaid debit card called a ReadyCARD®.
  3. Use a ReadyCARD® for transactions anywhere a Visa is accepted.
  4. Use a ReadyCARD® for transactions anywhere a Mastercard is accepted

Ready Credit prepaid debit cards can be used for a variety of transactions, including:

  • Retail purchases
  • Online shopping
  • Paying for services like parking, dining, and more

ReadyCARD®s can be used anywhere Visa is accepted. ReadyCARD®s can be used anywhere Mastercard is accepted.

Ready Credit kiosks help businesses by:

  • Reducing the need for cash handling
  • Enhancing transaction speed and efficiency
  • Improving customer satisfaction with modern payment options

Thought Leadership:
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